Returns & Exchanges
At Pomegranate, we want your home to be a sanctuary you love. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and fragile home goods are adequately protected with padding.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing